Overview
The Gong Integration lets you connect your Gong account to Revspire and view call intelligence directly inside Pitch Analytics.
Authentication
Revspire uses user-level OAuth authentication for Gong.
- You authenticate using your own Gong account in a popup window.
- Revspire does not ask for or store your Gong password.
- Your Gong connection is tied to your user account in Revspire (not shared across users).
- Access is maintained with OAuth tokens and refreshed automatically while valid.
- If your Gong authorization expires or is revoked, Revspire prompts you to reconnect.
What You Can Do
- Connect your personal Gong account from Revspire.
- View recipient-level call intelligence in Pitch Analytics.
- Review key call signals such as recent calls, duration, outcomes, topics, and trackers.
- Reconnect or disconnect your Gong account anytime.
Connect Gong (End User Steps)
- Open the relevant deal room and go to Pitch Analytics.
- Find the Gong section.
- Click Connect.
- Complete sign-in/consent in the Gong popup window.
- Return to Revspire. Your connection status updates automatically.
How to Use Gong Insights
- Select a buyer session (recipient email) in Pitch Analytics.
- Revspire loads Gong call intelligence for that recipient.
- Use the insights to understand recent conversation context before follow-up.
Disconnect or Reconnect
- Use Disconnect to remove your Gong connection in Revspire.
- Use Connect again anytime to reconnect.
- If needed, you can also revoke access from your Gong account settings.
Troubleshooting
- Connect button not working: Retry once and allow popups for your browser.
- No Gong data shown: Make sure the selected buyer email exists in Gong call records.
- Session expired: Reconnect your Gong account.
- Still blocked: Contact your Revspire admin to verify your Gong access is enabled for your organisation.